Indebet Privacy Policy — Our Firm Commitment to Protecting Your Data

Welcome to Indebet. This Privacy Policy document clearly outlines our practices regarding the collection, use, storage, and protection of personal data belonging to Indebet platform users. Indebet believes that data transparency and user trust are the foundation of a reliable gaming platform.

By creating an account on Indebet, browsing the platform, or using any of our services, you are automatically consenting to this Privacy Policy. Please read this document carefully.

In this document, "Indebet", "we", or "us" refers to the company operating the Indebet platform. "You", "user", or "member" refers to any individual using the platform.

Indebet collects user information in several ways. The types of data collected are described in detail below:

Automatically collected data includes your browsing history, links clicked, time spent on the site, and most-visited pages — gathered via cookies and analytics tools. This information is used to improve user experience and enhance platform performance.

Indebet uses collected data exclusively for the purposes listed below. If your data is ever used for any other purpose, you will be notified in advance:

• Account management: Your information is used for registration, login, and identity verification purposes.
• Payment Processing: Financial information is used to process deposit and withdrawal transactions.
• Customer Support: Your data is used to resolve support tickets, complaints, and inquiries as efficiently as possible.
• Security Assurance: Data is analyzed for fraud detection, account protection, and cybersecurity purposes.
• Responsible Gaming: Unusual betting patterns are detected so that timely support can be provided.
• Platform Development: Analytical data is used to improve the user experience and develop new features.
• Promotional Communications: Messages about new offers, bonuses, or important updates may be sent to your registered mobile number or email. You can opt out of these communications at any time.
• Legal obligation: Data may be disclosed in response to a court order or regulatory authority request.

Indebet never sells your data to third parties for advertising purposes. Your information is not used for any commercial purpose beyond improving Indebet's services.

Indebet may share data with third parties only in limited circumstances and under strict conditions. No information is disclosed outside the following situations:

• Payment Providers: Required information is shared with payment gateways such as bKash, Nagad, or Rocket to complete transactions.
• Technology Partners: Technology service providers involved in platform operations may only use your data for the purpose of delivering their services.
• Legal requirement: Data must be disclosed in response to valid requests from courts, regulatory bodies, or law enforcement agencies.
• Business Mergers: In the event of a business merger or acquisition, data may be transferred, but this privacy policy will remain in effect.

For international data transfers, Indebet ensures that the destination country has adequate data protection measures in place. You will be informed if your data is transferred outside Bangladesh.

Indebet uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform remember your preferences.

We use the following types of cookies:

• Essential cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning correctly.
• Functional cookies: Used to remember your language, theme, and other preferences.
• Analytical Cookies: These cookies help us understand which pages are most visited and by how many users. All data collected is completely anonymous.
• Marketing Cookies: Used to display relevant advertisements. You can disable these cookies at any time.

You can manage cookies through your browser settings. Most browsers allow you to disable cookies entirely or delete specific ones. Please note that disabling certain cookies may limit the functionality of the platform.

Indebet applies industry-leading security measures to protect your data. The core components of our security framework are:

• 256-bit SSL/TLS Encryption: All data transfers occur through encrypted channels, preventing any interception in transit.
• Two-Factor Authentication (2FA): An additional verification layer is added at login to enhance account security.
• Firewall & Intrusion Detection: Advanced server-level firewalls and intrusion detection systems are kept active at all times.
• Regular Security Audits: Systems are regularly audited by independent third-party security experts.
• Restricted Access: Staff are granted access only to the information necessary to carry out their specific responsibilities.

However, no transmission over the internet can be guaranteed as fully secure. In the event of a security breach, Indebet will notify affected users as quickly as possible and take all reasonable steps to minimize any harm.

You have full control over your personal data at Indebet. Your key rights are outlined below:

To exercise any of these rights, please contact our support team. We will respond within 30 business days of receiving your request. In some cases, complete deletion of data may not be possible due to legal obligations — you will be informed of the reason if this applies.

How long Indebet retains your data depends on the type of information and applicable legal obligations. The general policy is as follows:

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: Following account closure, data may be retained for legal purposes for up to 5 years.
• Transaction Records: Financial regulations require transaction data to be retained for a minimum of 7 years.
• KYC documents: Identity verification documents may be retained after account closure to meet regulatory requirements.
• Marketing Information: You will be removed from marketing lists as soon as you opt out.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.

Indebet may update this Privacy Policy from time to time. Revisions may be made as our services expand, in response to legal changes, or due to technical developments.

For significant changes, you will be notified in advance via your registered mobile number or email. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy, please get in touch with us. Our data protection team will give your matter their full attention.

• Email: [email protected]
• Response Time: Typically within 24–48 hours
• Business hours: Support available 7 days a week, 24 hours a day

Data rights requests will only be processed after your identity has been verified. For any data protection concerns, please contact us directly first — we are committed to resolving issues promptly.